Who We Are

Experienced, educated, engaged professionals serving nonprofit associations for over 20 years - at IAM, our foundation is solid. Our team is focused on increased efficiency to improve your group's bottom line so you can do more for your members. We understand the challenges of today's nonprofit, and we are poised to support you in meeting them. With IAM, organizational leadership simply has more time to lead because we handle the details.

Our History

Our firm was founded in 1980 to manage associations, provide event management, provide academic publishing services, develop continuing education programs, and serve as consultants to nonprofit managers and leaders around the world. We continue to do so today, and while our technology and processes have evolved to remain current, our focus remains on providing the highest level of personal service to our clients.

Donna is the Chief Performance Officer (CPO) and Convention Services Director of International Association Management. Donna’s expert knowledge, experience with medical manufacturers and universities, and skills as a recognized leader make her an ideal choice to implement strategic initiatives and bring more value to our organization. She is a Certified Meeting Planner (CMP) with experience in management, hotel contract negotiation, financial management, on-site event coordination, continuing medical education, site selection, sponsorship, enduring materials, web design and travel.

Donna has a long history in association leadership. She is an active member and Past President of the Tampa Bay Chapter of the Meeting Professionals International. Donna is a sought-after instructor and speaker on certification topics such as hotel contract negotiation. Her professional history includes many awards for marketing excellence. Donna holds a Bachelor's of Business Administration (Marketing) from the University of South Florida.

Previously, Donna served as the Director of Conferences for two large medical device manufacturers. Working directly with the CEO and CFO, she managed the Meeting Services Department with a staff of ten and a scope of work that managed over five hundred events and fifteen trade shows a year. Donna also worked in the university system for twenty years as a Senior Meeting Planner for Baylor College of Medicine and the University of South Florida, College of Medicine. She planned conferences for both physicians and nurses.

C.J. Patrick is a licensed Certified Professional Accountant in the State of Florida. He holds a Bachelor of Science degree in Business Administration from the University of West Florida, where he has also taken postgraduate courses in professional accountancy.

Patrick’s background includes more than 20 years in the accounting field, with experience as a full-charge bookkeeper, staff accountant, internal auditor, research accountant, and consultant. He was an accountant at Gulf Power until April of 2018. During his career at Gulf Power, he conducted internal audits of activities, prepared reports for Gulf Power’s CFO for board meetings, and served as Gulf Power’s point of contact for Southern Company’s internal audits services. Patrick’s responsibilities also included preparation of the SEC forms 10K and 10Q and researching accounting implications (GAAP, FERC, etc.) of business decisions.

Patrick also has technical work experience. Prior to joining Gulf Power, he worked for Texas Instruments Inc. as a research assistant, where he developed database applications for billing, inventory control, and automated process control systems. Additionally, Patrick is active in the community, volunteering his time to several non-profits and serving as the treasurer for several civic and public non-profit projects.

As Senior Vice President of International Association Management, Steve manages recruitment, training and support of associates; creating concise overviews of hotel proposals, contract negotionas, personalized service, industry trends, promotional projects and networking. Prior to joining IAM, Steve held a position with the Houston office of Helmsbriscoe for over sixteen years.

As a Senior Director of Global Accounts,  he worked directly with corporate and association clients throughout the United States and internationally. Steve is a hospitality industry veteran with over thirty years experience in the industry.